Government

Healthcare Provider Increases Productivity, Saves ?327 Per Patient Per Year

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Executive Summary

Torrevieja Hospital in Spain is a high performing public hospital that uses keyhole surgery and other modern techniques. The current funding regime in Alicante province requires the hospital to achieve high operational efficiency and employee productivity. Moreover, foreign nationals visiting the region expect world-class services. From the very beginning, the hospital put Microsoft technologies at the heart of its healthcare services and built an integrated infrastructure. As a result, the end-to-end paperless environment helps staff access patients' records anytime anywhere, make timely decisions, and serve more patients. High efficiency has led to 50 per cent lower patient waiting times than the average in Spanish hospitals.

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