Collaboration Investigate

Healthcare Services Company Fosters Rapid Adoption for New Collaboration Environment

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Executive Summary

To promote collaboration among its many dispersed business units, McKesson, the nation's largest healthcare services company, deployed Microsoft Office SharePoint Server 2007. McKesson realized, however, that its new technology would help the organization function as a cohesive entity only if users successfully adopted and took full advantage of the product's capabilities. By taking a well-planned approach to deployment that included collaborative, Web-based training for users rather than individualized help-desk support, McKesson was able to foster a groundswell of excitement around Office SharePoint Server 2007. Now, more than 10,000 employees rely on the new collaboration environment to find and share information, manage documents and projects, and work together across business units - and that number grows every day.

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