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Seconds matter at Michigan's world-class Henry Ford Health System, where delays caused by mistyped passwords and application lockouts are antithetical to quality patient outcomes. Given the patient safety risks and the need to be HIPAA compliant, a solution was critical. At the time, there weren't any funds allocated for a solution because they were in the middle of a budget cycle. Regardless, they began to refamiliarize themself with the Single Sign-On (SSO) market, which they'd investigated previously but abandoned due to cost. Although Bonner completed a due diligence investigation of four vendors, Imprivata was impressive from the start. Right off the bat, their questions were answered during the Web demo.
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