Her Majesty's Prison Service Saves More Than US$131 Million Per Year With Shared Services

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Executive Summary

The United Kingdom government requires all public bodies to achieve significant efficiency savings year-over-year and expects agencies to achieve most of these efficiencies through the implementation of shared services. To meet the U.K.'s requirements, Her Majesty's Prison Service (HMPS) developed a comprehensive shared service using Oracle Enterprise Resource Planning (ERP) applications to modernize, streamline, and simplify support systems within the prison service. From the shared service facility in Newport, South Wales, HMPS provides services to all prisons across England and Wales. This central facility now handles services such as processing and paying supplier invoices and employee expense payments.

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