Enterprise Software

High-Tech Manufacturer Achieves Operational Efficiency With 68.8 Percent Reduction in Manpower Needed for Account Management Work

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Executive Summary

With its 2020 Vision for the Keihin Group, Keihin Corporation aims to expand globally by promoting various initiatives such as the development of information infrastructure that links offices worldwide, and achieve its goal of becoming a truly independent system parts manufacturer capable of competing with mega-suppliers on products and technology that contribute to the global environment. The company revealed that it's IS department faced difficulty in allocating sufficient resources to the planning and development of new initiatives, as it was burdened by system maintenance operations that have expanded from the backbone system to the information system. It leveraged on \"Management Consulting\", a corporate technical support service provided by Microsoft Premier Support team.

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