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Homerton University Hospital wanted to improve competency of the 287 users of Oracle-based financial and purchasing processes and cut training time for new starters and identify gaps in user knowledge and leverage Oracle's full functionality to optimize staff and process efficiency. The challenge was to provide refresher courses, post-upgrade training, and on-the-job instruction to meet needs of staff at all levels and job functions and cut learning budget while providing high-quality training on an increasing number of processes for a growing user base. Homerton University Hospital implemented Oracle User Productivity Kit, a suite of collaborative training content development tools for developing classroom and Web-based training courses, to facilitate new user training and provide effective refresher courses.
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