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First and foremost, SAA needed a crash phone system that offered near infallible reliability. As a close second, they desired a system that they could completely manage and maintain using responsive, cost-effective in-house personnel, and ideally, existing hardware. And obviously, given the state of their existing crash phone, they needed a solution that could be implemented in a relatively short period of time. SAA opted for an innovative new IP crash phone solution presented by VoiceInterop of Boca Raton, Florida. VoiceInterop, whose crash phone technology is powered by WAVE unified communications software from industry leader Twisted Pair Solutions, provides voice and video interoperability solutions for homeland security, aviation, mass transit, utilities and commercial B2B applications.
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