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HP Case Study: Prudential Northwest Properties, USA

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Executive Summary

Prudential Northwest Properties is the largest independently owned real estate agency in the Pacific Northwest, with more than $1.6 billion in sales. Prudential Northwest soon realized that a voice-over-IP solution operating over its existing Gigabit Ethernet wide area network (WAN) could deliver the call management capabilities it needed, and far more. By routing calls over the WAN, the real estate agency could save thousands of dollars in long distance calls between offices. IP telephony would allow the company to realize its plans to deploy unified messaging as well as advanced. After reviewing IP telephony products from Cisco, Avaya, Nortel, and 3Com, Prudential Northwest found that only 3Com offered all the functionality it sought in a solution that was cost-effective.

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