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IBM and Soprano Provide Critical 24x7 Solution for SMS Business Providers

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Executive Summary

Soprano Design wanted to automate common but repetitive business communications processes, allowing enterprises to leverage the power of mobile messaging to turn two-way interactions into real and meaningful business conversations. Soprano Design deployed a high-availability enterprisewide messaging application underpinned by a reliable, scalable and responsive technology platform. As a result it delivers high availability through less maintenance downtime; provides low cost of ownership; enables staff to rapidly execute changes; enhances customer confidence.

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