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With associates working often internationally, Polaris has to ensure that all employees have access to reliable, up-to-date business information regardless of location. This has to be balanced with the need to remain competitive and ensure that IT assets are being managed and used cost-effectively. IT projects managed by Polaris need mobilisation of resources in a short time, and effective redeployment of assets when the projects are completed. Deploying a service optimisation solution provides Polaris with visibility to all its technology assets and activities. This allows resources to be used more appropriately, and provides advanced warning of any potential performance problems at an early stage.
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