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BMA Software specializes in business software solutions for wholesale durable-goods distributors but needed a rigorous project methodology to help reduce problems during implementations. The company adopted the Microsoft Dynamics Sure Step methodology and tailored it to fit the specific needs of its customer base. To date, BMA Software has completed seven projects by using the methodology, with another 25 projects in progress. The Sure Step methodology helps BMA Software in the sales process by giving customers more confidence in the implementation. In addition, the company can promise more streamlined implementations by specifically defining roles and responsibilities and can handle a greater number of projects with the same amount of resources due to better planning.
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