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Infogain Implements CRM Data Integration

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Executive Summary

The client is the world leader in open network storage solutions for data-intensive enterprises. The client needed for a complete enterprise-wide CRM strategy and solve complex customer data integrity issues. The challenge was to automate core systems to share and exchange data and eliminate manual processes and expand the scalability of the entire customer support infrastructure. Infogain's team planned and implemented an end-to-end CRM Data Integration Solution for the client in two phases. The two-phased implementation helped to achieve a step-by-step deployment within the time and budget constraints of the client.

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