Initiate Systems and IBM Help Hospitals Improve Patient and Provider Satisfaction

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Executive Summary

Sutter Health, a not for profit network of doctors and hospitals serving more than 100 communities in Northern California, needed a scalable patient information network that could handle millions of records in seconds. Sutter Health turned to a system from IBM and Initiate Systems, called Initiate Identity Hub software that included IBM middleware and hardware. The result was improved patient and provider satisfaction, increased clinical performance and minimized legal and risk management issues.

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