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With up to CAN$14 million worth of transactions being processed by Canada Post's e-shipping application every day, availability is a major concern for Innovapost. To minimize the impact of any performance issues, Innovapost must be able to identify and resolve any faults before customer service levels are affected. CA Wily Introscope, a key component of the CA Wily APM Solution, monitors Canada Post's e-shipping application round-the-clock and automatically alerts Innovapost if performance thresholds are breached. As well as helping to improve fix times, the solution provides crucial data for performance reporting and capacity management.
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