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Bradshaw & Weil sought a cloud-based solution to reduce its internal IT burden. The insurance agency initially selected Google Apps Standard Edition, but after experiencing difficulties with reliability, usability, and interoperability with email and wireless devices, it switched to the Microsoft Business Productivity Online Standard Suite from Microsoft Online Services. Now, the company spends 50 percent less time on IT management and is in the process of implementing much richer document, communications, and workflow capabilities.
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