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This company is a leader in software and services for online market research. The business stored contact information for panel members in a Microsoft SQL Server database. When the software provider adopted the RightNow cloud-based CRM software to service and support panelists, the company needed a solution to migrate contact information from the SQL Server database to RightNow software. The project was a perfect fit for the IBM WebSphere Cast Iron Cloud integration, which includes technology for combining RightNow software with other applications, both on premises and in the cloud. WebSphere Cast Iron Cloud integration for the RightNow solution is purpose-built to dramatically simplify application integration. The results of choosing IBM were achieved fast time, improved staff effectiveness and Reduced costs by USD25,000 in the first month.
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