Intesa SanPaolo Boosts Quality of Service for Online Customers With CA Wily Introscope

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Executive Summary

Given the growing use among clients of online banking, Intesa Sanpaolo had to ensure the high availability of its systems, during and after the merger. With a complex platform of Web applications, the bank needed a solution that allowed them to rapidly identify the main causes of performance shortfalls or faults. CA Wily Introscope, part of the CA Wily APM solution, monitors all applications on Intesa Sanpaolo's production and development platforms. The solution provides diagnostics data that enable Intesa Sanpaolo to rapidly identify and resolve applications problems and enhance management of system resources.

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