Data Management

Investment Bank Takes Full Advantage of Support Plan to Drive IT Initiatives

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Executive Summary

Seera Investment Bank based at Bahrain in partnership with Microsoft made full use of their technologies for all their business and investment needs. They are a Sharia's compliant investment bank with a paid capital of $291 million and to make full potential of that investment, they made use of Microsoft Services Premier Support. The bank realized that for the success of their current and future operations, they needed to have a successful IT strategy. With this strategy, they were able to accelerate a reliable and scalable IT infrastructure. Once they decided on that the next goal of the bank was to improve the quality of their IT infrastructure. The investment bank wanted to make sure that all future plans were planned and implemented in the right manner. Seera IT and Microsoft developed an implementation framework to incorporate all of Microsoft's products. This move was important because it not only resolved any infrastructure issues but also helped in the areas that came under the new IT environment. In parallel with this implementation framework, they also brought out an Active Directory service. With this Seera IT conducted regular health checks and Risk Assessment Programs. These proactive services were implemented regularly through Premium Support to ensure that their infrastructure is run in a cost effective manner. Premium Support helped the company to identify and rectify all problems. This case study informs the reader how Seera Investment Bank with the help of strong IT initiatives created new projects, maintained it and made full optimal use of their existing systems.

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