IT Employment

IP Solutions Firm Adds Collaboration Features to All-in-One Communications Software Suite

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Executive Summary

Interactive Intelligence is a global provider of unified communications solutions for contact center automation, enterprise IP telephony, and enterprise messaging. Founded in 1994, the company has more than 3,000 customers worldwide and is headquartered in Indianapolis, Indiana. Interactive Intelligence has long recognized the benefits of building its contact center, enterprise IP telephony, and enterprise messaging solutions on Microsoft software. In February 2009, Interactive Intelligence announced that its all-in-one IP communications software suite would integrate with Microsoft Office Communications Server 2007 R2, helping customers to communicate and collaborate more effectively.

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