Business Intelligence

Ireland Department of Social Protection Creates Mission-Critical Services Solution

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Executive Summary

The Ireland Department of Social Protection (DSP) is responsible for the delivery of a range of cradle-to-grave social insurance and assistance programs that cover needs including maternity, caring, illness, unemployment, widowhood, retirement, and old age. The Ireland Department of Social Protection (DSP) required a Public Service Identification (PSI) application to replace an older Oracle system that often took too long to process queries for citizens seeking their PSI number. Taking advantage of the integrated full-text search feature of Microsoft SQL Server 2008 R2, DSP migrated to an innovative mission-critical solution that reduced search times from minutes to less than a second.

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