Business Intelligence

Irish Technology Provider Offers Hosted Services to Boost Bottom Line

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Executive Summary

Sysco Software is headquartered in Dublin, Ireland. It serves a broad spectrum of business customers across many different industries, including manufacturing, distribution, professional services, and the public sector. Sysco also drove technology vendor consensus and customer education regarding SaaS through the Irish Internet Association. A Microsoft Gold Certified Partner, Sysco implements and customizes software solutions. To maintain the growth trajectory, Sysco needed to find a way to connect with smaller customers and assist them with their technology needs as they mature. They could visualize potential in supporting businesses that are headquartered in Ireland having operations and employees in distributed locations. Sysco sought ways to win business from more customers, generate greater revenue, and maintain a thriving business in a down economy. To furnish proper infrastructure, Sysco teamed with a large data center in the Netherlands. To educate the market and build visibility for the hosting opportunity, Sysco took the initiative in creating the Cloud Computing Working Group. Within the Irish Internet Association Sysco branded the hosted solutions as ReadyDynamics.com and offered them to all customers. By offering Microsoft Dynamics NAV and Microsoft Dynamics AX as hosted ERP solutions, Sysco generated a market share and revenue from a larger, more diverse customer population. They have won the business of growing, innovative customers successively enabling customers to generate solution benefits rapidly.

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