Data Management

ISS Facility Services: Master Data Solution Eases Administration, Saves Facilities Company $25,000 Annually

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Executive Summary

ISS Facility Services Czech Republic provides services for office buildings, hospitals, industrial sites, and stores. The company's IT environment includes disparate technologies that could not easily share data. Updates made to records in one system were not automatically reflected in other systems, and employees could not always be certain they were basing decisions on the latest information. With help from Clever Decision, a Microsoft Gold Certified Partner, ISS is testing a Microsoft SQL Server 2008 R2 master data management solution. Once fully deployed, the new solution will serve as the company's sole source of authoritative data. Updated records will be available to all connected systems, and employees will save about 1,000 hours annually because of easier data management.

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