Unified Comms

IT Services Firm Enhances Unified Communications With New Messaging

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Executive Summary

Tieto provides computer services and software solutions in the Nordic region of Northern Europe. In 2008, it deployed a unified communications solution to help increase employee productivity and encourage collaboration among workers at its 26 locations. Because unified communication is so critical to Tieto's day-to-day operations, it decided to participate in the Rapid Deployment Program for Microsoft Exchange Server 2010. Tieto wanted to evaluate the latest availability architecture, as well as the unified communications enhancements that this solution had to offer. With Exchange Server 2010, Tieto expects to offer improved availability, as well as enhanced unified communications and an improved user experience.

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