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IT Services Firm Upgrades Communication Solution to Better Serve Customers

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Executive Summary

Based in Finland, Tieto is the largest computer services and software solution provider in the Nordic region of Northern Europe. The company has been rapidly expanding its deployment of Microsoft Office Communications Server 2007 R2, now called Microsoft Lync Server with the 2010 release. To continue to provide employees with the latest voice technology and gain experience to share with its customers, Tieto has deployed Lync Server 2010. Tieto expects Lync Server to provide an improved user experience together with the Microsoft Lync 2010 client, which is the single user interface for all Lync Server communications. Lync Server also requires less hardware in many situations, which will help Tieto and its customers reduce the cost of supplying communications capabilities.

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