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IT Services Provider Cuts Internal Travel Costs in Half With Video Conferencing

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Executive Summary

Dimension Data, a global IT services provider and Microsoft Gold Certified Partner, wanted to reduce travel and enrich communications for the 1,000 employees in its Americas division. Dimension Data deployed a unified communications solution based on Microsoft Office Communications Server 2007 R2 and high-definition video conferencing solutions from industry leader and Gold Certified Partner TANDBERG. Now, employees can initiate a video conference from within Microsoft Office Communicator 2007 R2 simply by clicking a button. Dimension Data has cut both travel and third-party conferencing costs by 49 percent. The company has also reduced its carbon footprint and dramatically improved employee productivity. Reduced travel helps employees balance their work and personal lives more effectively, and the use of video conferencing helps employees feel more connected.

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