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To improve collaboration and reduce costs, headset manufacturer Jabra sought to consolidate on a single, unified communications environment. The company chose Microsoft software and now uses Microsoft Lync Server 2010 to support internal voice traffic, online meetings and training, large-scale external presentations, instant messaging and presence, and external calls. After deploying the unified communications environment, Jabra reduced its annual telecom costs by US$1.2 million, improved employee productivity and collaboration, and increased its ability to compete.
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