Data Centers

KCOM Makes Significant Savings on IT Operating Costs With Services Agreement

Date Added: Mar 2010
Format: WORD

Telecommunications and systems integration specialist KCOM Group, a nationwide business headquartered in Kingston-upon-Hull in the United Kingdom (U.K.), needed cost-effective technical support in managing its IT infrastructure. With a Microsoft Services Premier Support agreement facilitating proactive as well as reactive support, critical incidents have been reduced to zero in the past two years. The company has also made significant savings on its IT operating costs.