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Klamath County, Oregon, faces information technology challenges typical in many local governments in the Western United States. They are home to an array of aging hardware and software infrastructure, face intense budget pressures, and must support an increasingly networked workforce for whom always-available computing resources are a mission necessity. The county's mission is to continuously provide services, even in the face of snowstorms, earthquakes - or even terrorist events. This makes reliability and fault-tolerance a key requirement. The county implemented Microsoft's Business Productivity Online Suite (BPOS) messaging solution to address these challenges. The early results have been promising. In addition to increasing the reliability and responsiveness of the county's IT infrastructure, the county is realizing administrative savings while delivering robust email services.'
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