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Konica Minolta Business Solutions Denmark a/s found itself struggling with efficiency issues in generating leads - a core business function. Of its roughly 250 employees, about 100 are technicians responsible for lead generation. These technicians are mobile, and needed new tools to reduce workflow and give them more continuous access to corporate systems. With lead generation as a cornerstone of its success, Konica Minolta sought to improve lead generation efficiency. It also wanted to free up information technology resources by simplifying workstation setup, as well as to boost productivity and morale by giving its mobile employees fast, easy ways to access critical information. The company realized its goals by turning to Office 365.
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