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Founded in 1997 as a delivery center for McDonald's Korea, Korea Food Service Corporation (KFSC) expanded its activities to include food manufacturing and distribution. KFSC has always searched for innovative ways to improve operational efficiency. In addition to regular business process reengineering, the company has looked to information technology to automate workflows and boost productivity. It has used Oracle's JD Edwards applications since 1998, and most recently integrated its JD Edwards Enterprise Resource Planning (ERP) platform with a Web-based ordering system. This enabled KFSC to place orders with ingredient suppliers, ensure rapid processing and invoicing, and gain deep insight into inventory levels.
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