Business Intelligence

LA County Improves Indigent Adult Services; Supports Policy Changes and Protects Privacy With SAS

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Executive Summary

The Los Angeles (LA) County government has approximately 96,000 indigent adults receiving social and human services from multiple county agencies, funded solely by the county's general fund. The Los Angeles (LA) County government wants to better serve indigent adults who depend on government programs. But with numerous programs in separate departments, analysts couldn't get a complete picture of what was being spent and where. With help from SAS, LA County was able to get a holistic view of program service utilization, reduce expense redundancies and ensure program participant privacy. LA County deployed analytics and a data warehouse from SAS and a de-identification tool from DataFlux.

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