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Unia, Switzerland's largest labor union, needed a way to consolidate data collected from different parts of its organization. Although it used standardized software to manage corporate accounting, sales, and human resources, Unia relied on a separate, custom-built application to handle membership accounting and correspondence. Managers knew that the organization's IT infrastructure could not support initiatives to tighten accounting controls, boost efficiency, and improve service to union members.fe Working with Microsoft Gold Certified Partners ELCA Informatics Ltd. and OPUS Solution AG, Unia replaced its aging system with a fully integrated solution from Microsoft that includes Microsoft Dynamics AX and Microsoft Dynamics CRM.
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