Law Firm Improves Productivity by Minimizing Troubleshooting Time

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Executive Summary

Time is money. Especially for tightly run law firms like Ungaretti & Harris. The firm Ungaretti & Harris needed to change its way of handling IT problems. Instead of just reacting to issues as they happened, the firm looked for a way to efficiently identify and troubleshoot problems before they affected work flow. The firm's invoice printer had been causing problems. Documents took longer and longer to print, which delayed day-to-day operations and wasted valuable billable hours. That is, until Ungaretti & Harris discovered Compuware Vantage.

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