IT Employment

Leading Benefits & Claims Administration Provider Improves Workforce Performance

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Executive Summary

Exclusively serving BlueCross and BlueShield companies nationwide, NASCO provides a pay-the-physician solution, ensuring that healthcare claims are paid quickly and accurately. Moving to a web-based process necessitated a culture change within the company. Effective communication and training were therefore required to promote adoption and maintain the credibility of the HR organization. Facing timing constraints, NASCO required a best-in-class solution that was quick to configure and deploy. With the support of its CEO, NASCO deployed Softscape's people management solution, Softscape Apex, to streamline its performance management processes and introduce efficiencies to better manage its workforce. The company chose Softscape for its easy-to-use technology and personalized approach to service and support.

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