Collaboration

Leading Content Provider Saves $3 Million on Telephony Management and Conferencing

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Executive Summary

Lionbridge is a leading provider of language, content, and technology outsourcing services. With more than 4,600 employees in 26 countries, the company wanted to make it easier for employees to communicate with each other, while reducing telephony and conferencing costs. Lionbridge enabled all employees for integrated voice over IP, Web conferencing, presence, instant messaging, e-mail, and voicemail by deploying Microsoft Office Communications Server 2007, Office Communicator 2007, and Exchange Server 2007. Lionbridge improved this solution with integrated audio conferencing and improved voice connectivity options by upgrading to Office Communications Server 2007 R2. The project is expected to produce annual benefits of more than U.S.$3 million when fully deployed. Now employees around the globe can easily communicate with each other, making them more efficient and more productive.

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