Leading Manufacturer Seeks Business-IT Alignment and Sustained Cost Reduction Using SAP Application Management Services
The world's leading producer and marketer, following a rapid growth in business, the client felt the need to ramp up its legacy IT systems to keep pace with business growth and provide quality support to its users worldwide. In line with this strategy, the client decided to implement SAP ERP for its North American business. This person dependent model, however, had high costs and risks associated with it. The client selected Patni as its strategic partner based on Patni's global reach, proven track record in integrated service delivery, and cultural compatibility. Strategic partnership with Patni enabled the client to: Provide standardized global / multilingual support services to its global users, Prioritize projects and assign resources to ensure timely completion.