Least Cost Call Routing (LCR)
Workmethods' client is a fast-growing VOIP company, was initially performing the routing decisions by hard coding the routes into the system until it added several new suppliers for call termination. As the new suppliers were changing rates more frequently, it opened a possibility of saving money through dynamic call routing. Their professionals analyzed the business and technical challenges, designed an innovative solution, and developed and implemented a comprehensive Least Cost Routing system. This system has offline as well as real-time component. The offline component has web-based GUI for users to interact with the system. This offline component allows LCR users to upload raw rate sheets.