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Medical equipment sales and service they faced the challenge of Improve account management efficiency and customer satisfaction. Fully-integrated customer contact customer service, warranty solution, Provide centralized & up-to-date repository for all customer contact and warranty information. They got the solution of Legrand CRM CORP Edition, Plus Customer Service and Item Tracking optional modules, Full implementation, training and support services from TEB .Their benefits are improved staff productivity and time-savings, improved customer handling, more effective service issue management and warranty tracking, improved data capture and validation procedures, to ensure data is accurate when entered.
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