Local Number Portability (LNP)
Workmethod's client, a fast-growing VOIP company, was facing challenges managing its LNP processes. LNP process involved exchanging data with carriers such as Global Crossing, Broadwing and PacWest and working through E911 issues as well as complicated LOA/LCR challenges. Most of these processes were manual and vendor processes had serious data quality issues. Their professionals analyzed the business and technical challenges, proposed several innovative solutions, developed and implemented a comprehensive LNP automation system. Several system features included: intuitive interface to collectively represent LNP relevant data at a centralized place through a web-based portal.