Business Intelligence

London Drugs: Retailer Improves Data Management to Reduce Costs and Safeguard Customer Goodwill

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Executive Summary

London Drugs operates a chain of retail locations in Canada. One of the company's most important lines of business is the PhotoLab, an online service for storing, sharing, and ordering prints of digital photographs. To reduce costs and improve PhotoLab users' experience, London Drugs deployed a data management solution based on the Microsoft Application Platform. With the solution, the company has drastically reduced backup time and associated costs, simplified management, and improved the functioning of an important, customer-facing system.

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