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Luxury Retailer Benefits From Supply Chain Planning Transformation

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Executive Summary

A large U.S. - based luxury retailer faced a number of supply chain challenges. The company's existing processes and systems for supply and capacity planning were not integrated and did not provide the required functionality to operate in an increasingly complex environment. Capgemini helped the company through a supply chain transformation program that redesigned the business processes and implemented JDA supply chain applications to enable the new processes. JDA modules include Master Planning, Fulfillment, Monitor, Reporting and Collaborate. The supply chain transformation project has enabled the retailer to benefit from an integrated view of demand and a holistic approach to demand fulfillment and capacity management.

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