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LVM Improves Service Levels for Three Million Customers With Optimised Mainframe Application Performance

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Executive Summary

To provide high levels of customer services, LVM must have reliable access to policyholders' data. Data availability is dependent on the performance of the company's mainframe and associated applications, which process millions of transactions and batch jobs every day. TRILOGexpert TriTune and TRILOGexpert APC for TriTune have enabled LVM to automate performance management for its core mainframe applications. As a result, LVM has been able to halve its daily batch processing time, speed up IMS transactions and free up mainframe capacity.

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