Major Distribution Company Achieves 89 Percent Reduction in Process Cycle Time
When Yokohama Tire Canada agrees to special price concessions to its dealers, outside the standard pricing agreements, they do so via a special quote. Quotes need to be approved with full understanding of profitability and inventory turns and stock levels for that product, and the impact of special pricing on the business. Overall it was difficult and time consuming to manage all the items as they progressed or stalled at various stages in the process. Yokohama Tire Canada selected Spot Solutions, a business-critical SharePoint partner to improve the quote development and approval process with the goal to drive the approval time down to 24 hours. Spot Solutions developed a SharePoint 2010 based solution with a highly integrated quote form and a sophisticated workflow.