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Managed Services and Dedicated Support Enhance the Learning Experience at Glasgow City Council Schools

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Executive Summary

Glasgow City Council wanted to replace the IT infrastructure in 292 of its nursery and primary schools. It needed to standardise technology across all schools and find a managed service solution to simplify maintenance. The council also wanted a dedicated helpdesk extended to the nursery schools, ensuring all problems could be fixed quickly and effectively. Dell introduced a state-of-the-art ICT managed service. In addition to supplying 7,200 desktops, Dell will maintain all of the networks and servers and also provide a dedicated service desk to manage the schools' ICT requirements.

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