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Ensto wanted to share information among its three business units through one, centralized system. The company implemented Microsoft Dynamics CRM using its xRM application platform layer to rapidly develop custom solutions to support operations across three lines of business. Ensto can now quickly respond to changing needs, implement custom applications in only six months, and make minor modifications in-house. Ensto has also improved employee satisfaction, increased productivity, and reduced costs by U.S.$138,000.
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