Mobility

Master Data Drives Efficiency Across Every Telco Unit

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Executive Summary

Telecom Italia is Italy's largest communications company, offering fixed line services in Italy. Their challenges are, with a growing number of service offers delivered over an increasing variety of network equipment from a broad number of equipment vendors and the difficulty of managing the business to support the growth efficiently. They chose Telcordia to overcome these challenges. Together, Telecom Italia and Telcordia embarked on a two-pronged plan that included the use of the Telcordia Common Language Equipment Information Service. The results by implementing Common Language Equipment Information Services were 40% reduction in expenses for broadband provisioning, 10% reduction in warehouse handling costs, 90% reduction in duplicated entries in its ERP system and 90% reduction in manual key entry errors.

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