Data Management

Matosinhos Modernizes Citizen Services

Date Added: Dec 2009
Format: PDF

Matosinhos is a coastal municipality in northern Portugal with a population of over 168,000 people. The municipality of Matosinhos wanted to streamline and modernize citizen services and internal local government processes by integrating front and backend office functions, extending online services to the public, enhancing visibility to information, and improving employee productivity. By utilizing Unisys 3D Blueprinting approach and integration and development services, the Portuguese municipality of Matosinhos deployed a robust, web-enabled, Microsoft technology-based service delivery platform that simplifies and automates a wide range of interactions between the municipality and its citizens, as well as its own internal processes.