Medical Company Increases Efficiency, Looks to Reduce Travel and PBX Costs

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Executive Summary

DynaLIFEDx is a Canadian healthcare company that provides laboratory, consulting, and management services. Previously, employees relied on phone calls and e-mail for most communications and lacked conferencing tools. An ongoing transition to an IP Private Branch Exchange (PBX) system was expensive and slow. With help from Long View Systems, a Microsoft Gold Certified Partner, DynaLIFEDx deployed Microsoft Office Communications Server 2007 R2 and Microsoft Exchange Server 2007. Now, employees can access software-powered voice over IP and unified e-mail, voice-mail, presence, instant messaging, and conferencing tools. Employees communicate more efficiently, and in the future the company can increase its training offerings while spending less money and time on travel.

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