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Merced Systems is a leading provider of enterprise software solutions focused on improving the business execution of sales and customer service activities. Merced Systems helps companies dramatically improve their customer acquisition, loyalty, and lifetime value with domain-specific performance. Their challenge is to transform an unmanageable, unreliable storage environment into a solid storage infrastructure with the flexibility for growth. Merced Systems chose NetApp to overcome these challenges. They deployed to NetApp FAS3000 series storage solutions. Benefits they achieved were reduced data recovery time from days to several hours, increased workforce by 500% in five years, expanded to Europe with less than one FTE managing the newly consolidated storage environment and improved the business continuity plan with highly reliable disaster recovery solution.
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