Data Centers

Merkle Gains New Insight Into Data Center With NetApp OnCommand

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Executive Summary

Merkle is a leading customer relationship marketing agency. It offers quantitative, information-based solutions that maximize return on marketing investment. They need to provide fast access to 75 marketing databases with over 2PB of data that had been burdened by unidentified bottlenecks, optimize the performance of 300 servers handling over 1 billion emails and enabling management of billions of direct mail pieces annually. Automate data correlation for efficient and effective resolution of system issues. Merkle chose NetApp to overcome these challenges. They implement OnCommand Insight Balance (formerly Akorri BalancePoint) for end-to-end visibility from applications to the storage environment. This resulted in broadened visibility across the IT infrastructure so staff could quickly identify root cause of server and storage problems, in days instead of weeks.

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